Duke Launches Assistance Funds for Those Impacted by COVID-19 April 2, 2020 $9 million pledged so far to support students, patient care and research, and our greater community President Price announced three new funds set up to help those impacted by COVID-19 That work through 2030 is estimated to cost roughly $4 billion, so customers will still be footing three-quarters of the bill. Below are just a few of the options that customers can utilize for any assistance needs. This is in addition to a $100,000 contribution Duke Energy Florida announced last week to Share the Light FundSM agencies to distribute to individuals and families in need. COVID Vaccine. In addition, the Duke Energy Foundation provided more than $550,000 in assistance to qualified employees through the Relief4Employees program. Faculty. Crisis Intervention Program (CIP) serves individuals and families who are experiencing or in danger of experiencing a heating or cooling related crisis. The Fund, with an initial commitment of $5 million from Duke, will provide assistance to area non-profits, small businesses, and community-based organizations to enable them to continue their vital work addressing the immediate needs of local residents and assist in the recovery and renewal of the city that we call home. "We're not back to normal yet," Dr. Said said. 1 utility recipient of federal aid offered amid the Covid-19 pandemic and the ensuing economic slowdown. Duke Energy's vaccination efforts. To get started, please choose one of the following options below: Duke Energy and Piedmont Natural Gas take new steps to help customers, communities and employees in wake of COVID-19 March 19, 2020 Will waive certain payment fees $1.3 million donated to help COVID-19 relief Some employees will receive cash payments to help offset virus-related expenses Dedicated resource pages for employees and managers with COVID-19 information served as a hub for all information related to the company's response. 30-Day Medical Certificate Duke Energy Florida: 1-800-700-8744. Many counties have services to help low income families pay their utility bills. Dayton Power and Light: 800-433-8500. Sites were updated in real time as the crisis continued. by Greg Barnes February 1, 2021 Please select your state. The Fund, with an initial commitment of $5 million from Duke, will provide assistance to area non-profits, small businesses, and community-based organizations . Duke students, faculty and staff can receive the COVID-19 vaccine and booster shot at no cost at several Duke locations. Contact the PUCO at 1-800-686-7826 or at puco.ohio.gov. (Saturday & Sunday) Footer navigation. You can also submit your questions online here. Indiana. Eligible customers may apply for one-time annual assistance up to $400 beginning mid-January through July 31 or until funds are depleted. Duke Energy works in partnership with the Indiana Community Action Association to distribute assistance funds. They can review your options. Florida. The PUCO administers the natural gas PIPP Plus program. Duke Energy Sustainable Solutions. Online Application - ePASS Energy Assistance Application (CIP/LIEAP) Contact Employee Occupational Health & Wellness: 919-681-0509 (Monday - Friday 8 a.m. - 4:30 p.m.) | eohwcovidvac@dm.duke.edu . Consumers can also contact the Public Utility Commission of Ohio (PUCO) about utility assistance programs or to get help resolving a dispute or complaint with a utility company. Households including a person aged 60 or older or disabled persons receiving services through the NC Division of Aging and Adult . charlene.wong@duke.edu. If you or someone you know is experiencing a time of uncertainty, we offer programs and resources to help get you back on your feet. Duke Energy provides a by county directory of programs and contact information. Duke received $633.5 million under the Coronavirus. Welcome to Duke Energy. (Saturday & Sunday) Footer navigation. The global recession produced weaker demand for power . Duke serves approximately 85,000 customers in Volusia County, mostly on the west side of the county, as well as 16 in . Customers should contact their local community action agency to see if they are . Residents can apply online through the state at epass.nc.gov . Duke Energy and Piedmont Natural Gas are supporting vaccination efforts in their seven-state service area. You can apply for Energy Assistance without creating an account. COVID-19/Reopening Schools. Duke staff and faculty can get both the influenza vaccine and the bivalent COVID-19 booster at no cost through Duke. Duke Energy customers can visit this page to speak with a customer assistance advocate, who can help find funds and ways to lower their energy usage. You can learn more at oeb.ca/billhelp. Eligibility is based on need and doesn't follow government income assistance guidelines. The Utility Assistance Program allows governmental and non-profits a means to help Duke Energy utility customers bay energy bills. By 2020 the company is looking to expand capacity by 5,400 MW, a strategy that brings new plants online while replacing older, less efficient ones. People can call, text or email 211 across the country to find support for housing and utility assistance and other social services. The Hamilton County Development Corp. will apply its Duke Energy grant dollars toward the creation of an assistance program that aims to help small businesses, especially those owned or led by minorities and women, that have been disrupted by the COVID-19 pandemic. Duke Energy: 800-544-6900. Year-to-date, Duke Energy has aided nearly 1,700 Indiana households with more than $378,000 in energy bill assistance through its Share the Light Fund. (WISH) Duke Energy dedicated an additional $200,000 in financial assistance to its Indiana customers who may be struggling to pay their energy bills. Duke Energy Progress Energy Neighbor provides heating and cooling assistance to Duke Energy Progress customers who reside in a county served by the company. If you have specific questions about any of the assistance programs, please contact your utility company or call the PUCO Call Center at (800) 686-7826. Duke COVID-19 Employee Hotline | 8 a.m. to 5 p.m. (Monday- Friday) | 8 a.m. to Noon (Saturday & Sunday) . A Community Effort In an extraordinary effort, the Duke community has worked together since the earliest days of the pandemic to continue our missions of education, patient care, and service to our region and society. Duke COVID-19 Employee Hotline | 8 a.m. to 5 p.m. (Monday- Friday) | 8 a.m. to Noon (Saturday & Sunday) . Customers should contact Duke Energy to discuss options available to them: 800.700.8744. Emergency Rental Assistance Program funds are available to help eligible residential renters pay up to 12 months of past-due rent and utility bills dating back to March 13, 2020. Ohio. PLAINFIELD, Ind. If you choose this option, you will not be able to return to your application or review your application status. On the web: HeatShare WinterCare (customers in Duke Energy Kentucky) Have questions about the vaccine or need scheduling assistance? Utility company Duke Energy said it was sending $1 million in grants to. Duke Energy resumed disconnecting customers behind on payments in September. Duke Energy Foundation President Shawn Heath said the company wanted to provide immediate assistance where it was needed most: providing meals to children who are out of school and . CINCINNATI (FOX19) - Duke Energy announced policy changes in the six states it serves Sunday, hoping to protect its customers and employees as coronavirus spreads. Duke COVID-19 Employee Hotline | 8 a.m. to 5 p.m. (Monday- Friday) | 8 a.m. to Noon (Saturday & Sunday) . In Ohio, Kentucky and Indiana: The company took extra precautions around hospitals and COVID-19 facilities and expedited requests for service at vaccine . (Saturday & Sunday) Footer navigation. Fastrack Online Application available Monday - Wednesdays from 8 a.m. - 12 p.m. You may contact our office for alternative ways to apply. Special Assistance. Menu Close. Contact Employee Occupational Health & Wellness: 919-681-0509 (Monday - Friday 8 a.m. - 4:30 p.m.) | eohwcovidvac@dm.duke.edu . Drew Wilson April 16, 2020 4 min Money heading to bill payment, social services, hunger relief, educational programs. Guidelines & Requirements Ohio Edison: 800-633-4766. To set up a payment plan for your Ohio electricity bill, call your utility at the number listed below. . Duke Energy Carolinas is investing $7 billion from 2010 to 2012 to expand its generating capacity and maintain its nuclear fuel and plants. COVID-19 support Duke Energy and its Foundation provided more than $8 million in support of hunger relief, local health and human services, educational initiatives, public utility assistance and small business relief. Have questions about the vaccine or need scheduling assistance? "If customers don't take action now, those opportunities may not be available in the future,". In Florida: The Moderna COVID-19 vaccine is being provided at the Duke Energy Crystal River Office. In 2019, the service's representatives answered nearly 12 million calls. Installment plans give customers more flexibility to pay a past-due balance over a longer period. Customer Service. Contact Employee Occupational Health & Wellness: 919-681-0509 (Monday - Friday 8 a.m. - 4:30 p.m.) | eohwcovidvac@dm.duke.edu . CHARLOTTE, N.C. - Duke Energy has implemented additional steps to protect its customers and employees in the six states it serves during the COVID-19 pandemic. In the summer of 2020, the Government of Ontario made $9 million available for the COVID-19 Energy Assistance Program (CEAP) to support residential customers who have overdue amounts on their energy bills as a result of the COVID-19 emergency. If you lose power or internet connectivity while you are applying, your application data will be lost. Select your state on the LIHEAP local office map, offered by the Office of Community Services through the U.S. Department of Health & Human Services. Duke Energy Indiana: 1-800-521-2232. Under a settlement announced last week by Attorney General Josh Stein, Duke Energy will bear partial costs of cleaning up coal ash from unlined pits. We are deeply concerned as well about the broader impact of COVID-19 on our neighbors, especially the most vulnerable among us, and Duke is providing relief through our Duke-Durham Fund. Eligibility is based on need and doesn't follow. Due to COVID-19, our offices are not conducting face-to-face interviews. Home Services. Important Notice: Due to the overwhelming number of applications received, starting July 25, 2022 limited applications will be accepted. Contact Employee Occupational Health & Wellness: 919-681-0509 (Monday - Friday 8 a.m. - 4:30 p.m.) | eohwcovidvac@dm.duke.edu . This site provides the Duke community with important updates related to the COVID-19 pandemic. Dr. Charlene Wong is an assistant professor of pediatrics at the Duke School of Medicine and a primary care pediatrician specializing in adolescent and young adult care. Duke Energy Ohio/Kentucky: 1- 800-544-6900. As customers and communities across the state continue to feel the burden of higher living costs, Duke Energy is dedicating $600,000 to 10 Florida-based assistance programs to help customers cover household expenses. Duke Energy donates $1.3 million to hunger relief during pandemic, waives fees to ease customers' financial burden. Call NEAR at 866-674-6327 (toll free). Dr. Danny Benjamin The power company is putting an additional $200,000 into financial assistance for . Eligible customers may apply for one-time annual assistance up to $400 beginning mid-January through July 31 or until funds are depleted. Complete details. Since the COVID-19 pandemic began in 2020, 1,058692 Americans, including 26,885 people in North Carolina, have died from the virus. Action navigation Utility navigation. Duke Energy's customer service specialists are available Monday - Friday, 7 a.m. to 7 p.m. to assist customers with customized payment plans that meet their specific situations. Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business and at least a 50% carbon reduction from electric . Have questions about the vaccine or need scheduling assistance? The company urges eligible customers to take advantage of available financial support through the Low-Income Home Energy Assistance Program (LIHEAP) funds available through statewide community action agencies. A release from the. In March 2021, the government made an additional $23 million . North Carolina. Kentucky. PLAINFIELD, Ind., Oct. 27, 2022 /PRNewswire/ -- Duke Energy is dedicating an additional $200,000 in financial assistance to its Indiana customers who may be struggling to pay their energy bills. Access Florida Information Line: 1-866-762-2237 Weatherization Assistance Program Local Agency Providers Needing Technical Assistance If you are a local agency provider and need technical assistance, you may contact Florida's Low-Income Home Energy Assistance Program office at (850) 717-8450. To be eligible - must meet income requirements and be experiencing or in danger of experiencing a heating-related emergency (life-threatening or health related emergency). Duke Energy Indiana. Duke Energy Indiana, a subsidiary of Duke Energy, provides about 6,300 megawatts of owned electric capacity to approximately 870,000 customers in a 23,000-square-mile service . . American Electric Power: 800-672-2231. (Saturday & Sunday) Footer navigation. When COVID-19 threw millions out of work, threatening their ability to feed and house their families, specialists at NC 211 were there to help. Piedmont Natural Gas: 1-800-752-7504. The COVID-19 pandemic has caused extraordinary financial and emotional hardships for many in the community. Have questions about the vaccine or need scheduling assistance? She is also a core faculty member at the Duke-Margolis Center for Health Policy. COVID Vaccine. Knowing where your account is located will help us serve you better. Low Income Energy Assistance (LIEAP) The Low Income Energy Assistance Program (LIEAP) is a federally-funded program that provides for a one-time vendor payment to help eligible households pay their heating bills. Customers can request a few extra days or restructure the past-due balance into a monthly payment plan. Energy Assistance Programs; Lakes; Vegetation Management; Alumni Network; energy education. Duke will continue until November to waive fees for credit and debit card and walk-in payments. Duke Energy helps families hit by COVID-19 Duke Energy donates $1.3 million to hunger relief during pandemic, waives fees to ease customers' financial burden Jessica Wells illumination Staff Writer March 19, 2020 Loading. LOUISVILLE, Ky. (WDRB) -- Duke Energy is dedicating more money to power its energy bill assistance program. Building a Smarter Energy Future We're making smart investments to improve reliability, prevent outages and use more clean, renewable energy. The report says Duke was the No. Customers who qualify can . Getting the Vaccination Requirements & Exemptions All Duke University students, faculty and staff must submit proof of up-to-date COVID-19 vaccination or have an approved medical or religious exemption. 3 . . 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